Frequently Asked Questions
Everything you need to know about Draco Slides footwear.
How long does shipping take?
Orders are typically processed within 1-2 business days. Standard shipping takes 5-7 business days, while express options are available at checkout.
What is your return policy?
We offer a 30-day return window for all unworn slides in their original packaging. Please contact our support team to initiate a return label.
How do I find my correct size?
Draco Slides generally run true to size. If you are between sizes, we recommend sizing up for the most comfortable fit. Check our size guide for exact measurements.
Are Draco Slides waterproof?
Yes, our slides are crafted from high-quality EVA material, making them water-resistant, durable, and perfect for both indoor and outdoor use.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure checkout experience.
Can I change or cancel my order?
To ensure fast delivery, we process orders quickly. You can change or cancel your order within 1 hour of placement by contacting our live support.