Returns & Exchanges
At Draco Slides, we want you to walk in total comfort; if your slides aren't the perfect fit, you can return or exchange them within 30 days of delivery. All items must be in their original, unworn condition with the packaging intact to qualify for a full refund.
Initiate Your Request
Visit our online returns portal and enter your order number and zip code to start the process.
Print Your Label
Select the items you wish to return and download the prepaid shipping label provided by our system.
Pack and Ship
Place your slides in their original box, attach the shipping label to the outside, and drop it off at any authorized carrier location.
Receive Your Refund
Once our warehouse inspects your return, we will issue a refund to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing